Privacy Policy

This privacy policy applies to the services of Valmere New York, reachable via info@valmerenewyork.com. We respect the privacy of our customers and ensure that any personal information you provide to us is handled with care and confidentiality.

Information We Collect

We collect personal data that you provide to us when placing an order or creating an account, including:

  • Full name

  • Email address

  • Shipping details

  • Phone number

  • Payment information

  • IP address and device information

  • Activity on our website

How We Use Your Information

Your information is used for the following purposes:

  • Processing and shipping your orders

  • Providing customer service and support

  • Sending order updates and relevant information

  • Improving our services and website experience

Sharing Your Data

Your data is only shared with third parties when necessary to fulfill our services (such as payment providers and shipping carriers), or when required by law.

Data Retention

We do not store your information longer than necessary for the purposes it was collected, or as legally required.

Cookies

Our website uses cookies to improve functionality, analyze browsing behavior, and support marketing activities. You can manage your cookie preferences through your browser settings.

Your Rights

You have the right to access, correct, or delete your personal data. You can also object to data processing or request data portability. To exercise your rights, please contact us at info@valmerenewyork.com.

Free Premium Shipping

Always free shipping, including Track & Trace with premium shipping

Customer Support

Always reachable with a response within 24 hours.

100% Return Guarantee

Return easily within 14 days.

Safe Payments

Pay securely and quickly with Shop Pay, Apple Pay, Google Pay and Credit Card.