Shipping Policy

At Valmere New York, we aim to deliver your order as quickly and accurately as possible. This document outlines all relevant information regarding our shipping and delivery process.

Processing Time

Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with tracking details.

Delivery Time

The average shipping time is 3 to 7 business days, depending on your location. Please note that delivery may be delayed during peak seasons or due to customs processing.

Shipping Method and Origin

All orders are shipped directly from our supplier in China. Customs fees may apply depending on your country’s import regulations.

Shipping Costs

Shipping costs are calculated at checkout and vary based on the weight, destination, and chosen shipping method.

Responsibility During Shipping

• If tracking information confirms delivery, responsibility for the package lies with the customer.

• Please double-check your shipping address during checkout. Address errors must be reported within 24 hours of placing the order.

For any questions regarding shipping, you can contact us at info@valmerenewyork.com.